The membership points are calculated since March 1, 2006.
Please show us your membership card to enjoy the points and favorable policies.
The membership will be upgraded to VIP automatically when he or she meets the requirements.
VIP membership would be canceled automatically if our VIP member fails to consume RMB 35,000 within two consecutive years.
The favorable conditions of membership will not be valid if other promotion and discount are employed.
The membership and points cannot be transferred to others and cannot be cashed either.
All lost or damaged coupons/gifts would not be resent. The lost or damaged membership card is deemed to be invalid. Please dial (8621) 5160 1114 to apply for a new card.
If the points are wrongly calculated, please inform relevant staff in time. Otherwise, the points won’t be corrected afterward.
City Hotel (Shanghai) is entitled to terminate the incentive plan, modify, increase or decrease terms and conditions, rules, favorable conditions, gifts and level of gifts unilaterally for special conditions without notice.
We will utilize personal information provided by customers for marketing campaign unless otherwise specifically requested by customers to keep their personal information confidential.
City Hotel (Shanghai) reserves the right of final decision in case of any dispute.